⚠︎ Архивная вакансия
Эта вакансия была перемещена в архив. Возможно она уже не актуальна и рекрутер больше не принимает отклики на эту вакансию. Вы можете  найти актуальные похожие вакансии

Customer support specialist

Прямой работодатель  Ansvery ( ansvery.com )
Стажер • Джуниор • Миддл
Support, бэкофис • Gamedev
5 ноября
Удаленная работа
Опыт работы любой
50 000 ₽
Работодатель  Ansvery
Описание вакансии

Ansvery is a team of professionals that helps product developing companies boost user engagement, loyalty, and retention by providing outsourced customer support and consulting services.

Tasks:

  • Help users resolve their issues with game mechanics and app features (no calls, written communication only).
  • Resolve user queries in a fast and effective manner.
  • Respond to reviews in the stores (App Store/Google Play).

Requirements:

  • Fluent in Russian and English (upper intermediate or B2).
  • Excellent written communication skills in Russian and English.
  • Good command of computers, mobile devices, MS Office, messengers, Google services, etc.
  • Detail-oriented, stress resilient, ready to handle a barrage of questions.
  • Ready to do a small test assignment.
  • Ready for 2x2 shift schedule.

What we offer:

  • Possibility to work remotely.
  • Career progression and realization of personal potential.

We are waiting for you!


Специализация
Support, бэкофис
Отрасль и сфера применения
Gamedev
Уровень должности
СтажерДжуниорМиддл