Customer support

На данный момент Customer support.

Мои компетенции и опыт

Customer support representative with experience assisting customers with mobile services, troubleshooting issues, and providing solutions in a fast-paced environment. Skilled in communication, customer relations, problem-solving, and delivering high-quality service while maintaining customer satisfaction. Additional experience in hotel reception and teaching English to young children, demonstrating strong interpersonal, organizational, and communication skills.

Work Experience:

-Customer Support Representative

1 year and 7 months

* Assisted customers with mobile service inquiries and account-related issues.

* Diagnosed and resolved technical and service-related problems.

* Provided clear explanations and effective solutions to customers.

* Maintained high standards of customer satisfaction in a fast-paced environmen

-Hotel Receptionist

4 months

* Welcomed and assisted guests with check-in and check-out procedures.

* Responded to guest inquiries and resolved issues promptly and professionally.

* Managed reservations, bookings, and customer requests.

* Maintained a positive guest experience through excellent customer service.

-English Teacher (Primary School Students)

5 months

* Taught English to young children at the primary school level.

* Prepared engaging lessons and learning activities appropriate for children’s ages.

* Assisted students in developing speaking, reading, and writing skills.

* Communicated effectively with students and encouraged a positive learning environment.