Product Director

Join us to build the tech future of travel!

ZEN, the fastest-growing and innovative travel-tech startup in Southeast Asia is looking for a Product Director to further expand its successful business.

About ZEN

ZEN is a travel technology group for Southeast Asian budget & mid-range hotels. We provide state-of-the-art technology solutions for hotel clients to help them increase revenue and achieve operational efficiency. Our portfolio consists of top SaaS and software products: AI-driven Revenue Management system, world’s #1 hotel software, OTA with localized Marketing Boost, growth-driven marketing solutions.

The pandemic has accelerated the need for tech-driven marketing and operations innovation in hospitality and 2021 has been a great year for us. Currently, thousands of B2B clients and B2C users trust us and our products. Our goal is to democratize travel in the region with a network of 10,000 budget & mid-range hotels by 2022, helping them increase revenue and achieve operational efficiency. Together with over 150 colleagues from 10+ countries, we have the ambition to be the #1 hospitality group in Southeast Asia. 

We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda). 

So, are you ready to lead tech disruption in the travel industry?

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ZEN Product & Technology teams are at the forefront of Hospitality technology, working closely with world-leading travel-tech companies like Yanolja and eZee. If scale and speed of execution excite you, if you are passionate about your craft, and if you are striving to build products that matter to millions of people around the world, ZEN Rooms will be the right place for you! Growing at an incredible pace we’re looking for sharp, passionate product managers & engineers that help us make our products and web platforms the best in the world.

As a Director of Product, you will be leading our Product team in Southeast Asia, working with best-in-class colleagues from 15+ countries in solving the problems of travel in Asia. You will conceptualize, launch and manage products across the region, continuously challenge processes and take on full responsibility. Ultimately, we are looking for someone with entrepreneurial drive, who is not afraid of challenges.

KEY RESPONSIBILITIES:

• Own the overall product vision and development on multiple platforms (web, mobile web, native apps)
• Analyze and identify the needs and use cases of all stakeholders, from end users to customer service
• Scope and develop the medium-term and long-term roadmap in close collaboration with the top management
• Work closely with the engineering team to ship high-quality and performance products
• Manage the smooth handover of the product roadmap and knowledge base
• Be part of the decision-making process, proactively deconstruct and analyze both technical and product requirements
• Adopt, share and adapt conventions and best-practices
• Find balance and compromises between “yes” and “no”
• Actively track progress across multiple streams and create transparency and visibility
• Generally oversees the entire product lifecycle

REQUIREMENTS:

• You have 4+ years of product management experience, preferably in the startup and web industry
• You have world-class interpersonal and communication skills
• You are an independent, proactive problem solver and have a hands-on approach
• You are looking for a big challenge and want to have an impact on a global scale
• You are self-motivated and strive to find pragmatic, incremental paths to success, even when faced with big challenges