Business Analyst (Salesforce)

Прямой работодатель  Firebird Tours ( firebirdtours.com )
Poland/Serbia/Georgia/Lithuania/Latvia
Миддл
Аналитика, Data Science, Big Data • Бизнес анализ • WEB
4 февраля
Удаленная работа
Опыт работы от 1 года до 3х лет
Работодатель  Firebird Tours
Описание вакансии

Firebird is an international online travel company that organizes trips to Europe for customers from around the world. We have a dedicated software development department that focuses on our internal products that allow everyone else to deliver some of the top-notch, worldwide services. Currently, there are a number of commercially available projects in production that are being actively worked on:

  • Service for booking rail tickets ​
  • Online trip builder ​
     

Firebird Tours is looking for a BA Analyst to join our team.


Responsibilities:

- Requirements gathering, elicitation and documentation in close collaboration with stakeholders and development teams
- Modeling (processes, integrations, etc)
- Development team support (pre-dev, dev, QA) 
- Performing Business Review and acceptance testing 
- Business transition support (Q&A, improvements and bug fixes) 

Skills & Knowledges: 

- Understanding and knowledge of BA processes and standards (BABOK 3.0 - nice to have) 
- Good understanding and real experience with SalesForce as Business Analyst (we use Sales Cloud & Service Cloud) 
- Understanding of a few elicitation techniques (interviews, workshops, analysis of existing documents, etc) 
- Knowledge of a few modeling notation (BPMN, UML, etc) 
- Data analysis skills - ability to find patterns (Excel) 
- Ability to use one of design/prototyping tools (e.g. Figma) - nice to have
- Task & Documentation management system knowledge (Jira / Confluence) 
- SQL / DBMS understanding (on basic level) - nice to have 
- Analytical & Critical thinking 
- Detail-oriented
- Multitasking 
- Ability to get along with fast changing environment 
- Understanding and ability to adapt to SDLC


We offer:

- Competitive compensation based on interview results

- 25 days of annual paid days off

- Opportunity to build a stellar career in a fast-growing international travel company

- Opportunity to work with advanced top-of-the-line software for travel management

- Interesting, challenging tasks and a world-class team


Специализация
Аналитика, Data Science, Big DataБизнес анализ
Отрасль и сфера применения
WEB
Уровень должности
Миддл
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