Business Analyst (Thai Project)

We have a fantastic opportunity for an individual looking to join an international company. We offer consulting and software engineering services to help clients define their digital strategy, create solution architecture, and deliver IT systems that provide tangible business benefits. Business Analyst is a core position for our Technical Support Department, and we expect that this individual examines our short- and long-term needs and will help the company reach our objectives.

Responsibilities

• You will be responsible for preparing reports made to control and improve the operational efficiency of technical support;
• Collection and analysis of data from reporting systems and from responsible employees by the status of work of production units;
• Responsible for weekly, and monthly production reports, reporting to the client: performance reporting, SLA;
• Formation of regular financial statements and production plans;
• Building efficient communication with the client and partners involved in the project;
• Understanding the needs/pain points of our clients regarding technical support and proposing solutions;
• Collaborate closely with the team to define and implement effective and efficient solutions to business challenges and opportunities;
• You'll be challenged with identifying innovative ideas against the existing and future needs of our customers.

Requirements

• 3+ years of business analyst experience implementing and/or supporting ERP, business analytics or industry-specific applications 
• Strong problem-solving, critical thinking, and analytical skills to set up and interpret logic, data tables, and rule relationships
• You have the desire to learn and apply new technologies
• You have good interpersonal skills
• Excellent presentation skills with strong experience with presentation tools
• Passion for exceptional documentation including diagrams, standards, and project papers
• Must be able to explain complex systems and technical topics in a clear, concise manner to others who may have minimal technical knowledge using oral, written, and visual presentations
• Upper-intermediate English level (verbal and writing skills).

What We Offer

• Competitive monthly fixed salary (based on the results of the interviews);
• Long-term international projects with a modern approach;
• Flexible work format: remotely anywhere from Thailand, Malaysia, Kazakhstan, or the same timezone;
• Benefits program: compensation of Professional, Workplace, Health, Children, Sports, Services, and Culture expenses by your choice;
• Flexible schedule: full-time 40 hours per week, no night meetings;
• Official contract in accordance with country legislation;
• Paid vacation of 20 working days and sick leaves;
• Company-provided modern IT equipment;
• Regular online and offline informal events, a friendly atmosphere.