Community Manager

Palta is a global mobile health&wellbeing ecosystem. Over the last 5 years, Palta has launched such successful companies as Flo (global leader in female health with more than 40 mln MAU), Prisma (app of the year 2016, 150+ mln downloads), Simple (#1 fasting app in the US). Currently, Palta family includes 9 mobile apps, all focused on digital health&wellbeing market. More than 600 Palta employees work across Europe in UK, Germany, Spain, Netherlands, Poland, Lithuania, Russia, Ukraine, Belarus and other countries.

Rapid portfolio growth is fueled by the recently raised USD 100M series B round led by VNV Global.

We are working on an innovative new product at Palta, combining Meditation and Social. Our vision is to use small group dynamics to create the support, motivation and accountability that is missing from existing meditation apps and help people create a real habit around meditation and mindfulness practices.

To do this, we need an experienced Community Manager, who can help us bring people together in groups, design the right types of interactions and keep people engaged throughout their journey to learn meditation.

We are launching a new product, a unique meditation app. The Community Manager will be responsible for managing the meditation communities during the alpha and beyond. In the first stage of the test, this may be more like half-time work, but they can also take over some of the project management duties. They will also be a big part in shaping the product experience overall.

Responsible For

• Doing the outreach work to recruit participants for the experiment (ie. creating materials/texts, writing to potential users, answering questions, etc.).
• Creating materials for the actual meditation groups (with the help of a designer and a meditation expert).
• Welcoming users to the group and answering any questions.
• Consistently engaging the users, both as a group and in 1:1 check ins. Keeping a high level of involvement going and coming up with creative ideas to engage users.
• Tracking data about participants (their meditation schedule, their interactions with the group, etc.) both in order to respond to them and to track data for the study.
• Moderating group conversations for risky or inappropriate behavior.
• Working together with the rest of the team - project manager, meditation expert, designer - to discuss findings and adjust dynamics as the project progresses.
• Informing the design of the product based on the social interactions observed.

Skills & Experience

• Has managed an online community before.
• Great with people - knows how to build rapport, create a safe space and help people feel comfortable and engaged.
• Is analytical enough to gather and analyze data about participants.
• Good problem solver - can think creatively about activities and content that we can create for people to keep them engaged. 

Why is working with us awesome?

• Passionate and highly skilled international team.
• Palta is a large and rapidly growing Health&Fitness tech holding with proven track record of developing great products.
• Market level comp.
• Work-life balance to suit everyone: flexible working hours, remote-friendly approach.