Web master

Ташкент, Узбекистан
Сеньор
Продажи, закупки, клиентская поддержка • Клиентская поддержка
Релокация • Удаленная работа
Опыт работы более 5 лет
Есть файл резюме (защищен)
О себе

На данный момент Web master.

Мои компетенции и опыт

1,000,000+ completed support tickets, 1,000,000+ translated words from various languages, 1000+ freelance projects because:
I like helping people: I have done in the official support service of the Telegram messenger, in Internet providers, in helplines, as a moderator in Yandex Districts (section on help), as a translator in courts and investigative committees, as well as in other projects. Experience with Angry space, maintaining 3 written appeals and chats in parallel on different topics. Voice line with the most inexperienced elderly Internet users. Answers in 4 languages (Russian, English, Uzbek, Kazakh), assistance in finding funds sent through various payment systems (MB Way, UPI, Revolut, Multibanco, BlackRabbit, Paycos, CJMM, Sebes, Travelpay, Piastix, RoyalPay, Gigadata, Quintum-Card, Payment Center, Cardpay, Pay4x, Spyz-PayTm, Payretailers, Monetix, Orangepay, Astropay, etc.). For communication within the team, Zoom, Slack, Telegram and Skype were mainly used. I also had to perform Custdev when introducing new directions in companies. The use of project management software (Jira, Slack, Notion, Trello) does not cause horror, various Planning Pokers too, on the contrary, I am happy to influence everything that happens within the company as much as possible :)
I like working with websites: I have been doing this for over 7 years. Created websites, promoted them, optimized them, dealt with content, advertising, SEO optimization, audit (including manual) and copywriting (delegated some tasks). I worked as an assessor in many search engines and I know which pages are preferred in search results. Participated in the training of artificial intelligence (algorithms) for Microsoft and Google, through contract partner companies.
I like learning: I have done it on online learning platforms, seminars, courses, universities, etc: I have 2 incomplete higher educations,), a quota for free study in Moscow, a grant from the Uzbek National Film Agency to pay for air tickets, a diploma from the Moscow government in the direction of "IT Project Manager", took online courses in project management from Atlasian and Google, I also have several certificates in contextual advertising and SMM.
I like selling high-quality goods or services, including my own: I have done it in call centers of different companies, I sold my own services as a freelancer.
I like creative work: I have been doing it for more than 14 years, I play the violin, piano, do sound engineering and harmonization of music, I also like to write articles on topics that interest me.
My personal website (CV): нужен доступ к резюме
In russian: нужен доступ к резюме


Специализация
Продажи, закупки, клиентская поддержкаКлиентская поддержка
Отрасль и сфера применения

Уровень
Сеньор

Есть файл резюме (защищен)


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