Senior Operations Manager

Are you ready to change lives?

VISARIGHT is a VC-backed scale-Up based in Germany and operating globally. Our goal is to build the leading immigration platform in Europe by transforming immigration to experience.  

About position

At VISARIGHT, we emphasize process excellence, automation, and efficiency as the backbone of our operations. As a Senior Operations Manager, your role will be pivotal in refining and optimizing our processes to enhance the overall efficiency and effectiveness. We are looking for a highly driven and proactive individual to join us on a full-time remote basis.

Responsibilities

• Provide overall direction, coordination, and evaluation of all site operations functions
• Lead constant implementation and processes improvement
• Systematize and standardize processes across various departments, such as HR, Finance, Legal, and Business Development, to achieve heightened efficiency and effectiveness
• Drive digital transformation initiatives for existing and new processes and workflows
• Refine Standard Operating Procedures (SOPs) while enhancing process documentation
• Collaborate with cross-functional teams to identify and implement relevant improvements and optimizations
• Stay abreast of industry best practices and technological advancements to inform process enhancement strategies
• Foster a culture of continuous improvement, innovation, and operational excellence within the organization

What you need to succeed

• Proven experience spanning multiple years in dynamic, operations-centric environments, or in Senior Operations Manager roles within rapidly expanding start-ups
• Exceptional technical acumen with proficiency in utilizing G-Workspace products, Trello, Zapier, Airtable, and Intercom
• Proficiency in writing and refining Standard Operating Procedures (SOPs)
• Strong knowledge of BPMN methodologies
• Extensive experience in process automation and the successful implementation of new processes from scratch
• Strong time management, prioritization skills, and meticulous attention to detail
• Excellent written and verbal communication skills in English, ability to deliver concise content through presentations or written documents

Why VISARIGHT?

• Super-fast and dynamic environment
• Compelling and attractive salary, paid vacation and paid public holidays
• High-impact working environment with flat hierarchies and short decision-making processes
• Spot in our smart, creative, and highly motivated international team
• Participation in scaling of a great product into global reach with fast growth
• Ability to initiate innovation and to influence on a global level
• Regular online and offline team events
• Flexible working hours and possibility to work from anywhere

How we work

VISARIGHT has around 20 people spread over 4+ countries in different time zones. We’re a distributed team, though we have offices in Berlin & Magdeburg (DE).

We care more about the things you do rather than your set working hours. Most of us work Monday - Friday from 9 UTC to 18 UTC, and ideally, you’ll overlap at least 5 hours with that. We try to be as asynchronous as possible but still feel that we need some “synchronicity” to work well.

We value commitment, ownership, proactivity, transparency, and respect. We’re proud to have employees from many different nationalities, genders, ages and backgrounds. We believe that diversifying our team is the right thing to do and necessary to build a product that works for and appeals to an audience that truly reflects our communities.

Why us?

Honesty, transparency, and simplicity: 

These values lie at the heart of everything VISARIGHT does. They guide our work and shape our product. We're a young team with zero tolerance for complex bureaucratic procedures and overwhelming fees — you shouldn't tolerate them either.