Site Reliability Engineer

Wheely brings technology and luxury together — blending modern engineering with traditional chauffeuring, for the world’s most discerning clientele.

Over the past few years, we have rebuilt our infrastructure almost from scratch. And now we are expanding the infrastructure team.

As a part of the team, you will work to minimize the number of incidents (availability, performance, security) and speed up time-to-delivery new features to customers, building flexible, high availability, and protected infrastructure to ensure every customer’s journey / request runs smoothly.

Stack

• AWS; Kubernetes; MongoDB; PostgreSQL; RabbitMQ; Redis; Ansible; Terraform; Grafana; Prometheus; Datadog; Sentry; Loki; Jenkins

About company

• Wheely is building the future of luxury personal services — starting with a product that combines highly trained chauffeurs, the finest in-car experiences, and instant availability via a well-designed app. We currently manage 3,000+ chauffeurs in London, Paris, Moscow, and Dubai, and have raised $28mn USD to date.

Responsibilities

• Create dedicated sandboxes for product teams to minimize possible conflicts when teams develop and test features at the same time.
• Build a comprehensive monitoring / alerting system to prevent or proactively work with incidents.
• Help teams with incidents investigation relates to databases, message brokers, networks, and clouds.
• Participate in growing the engineering culture / DevOps practices to make Wheely one of the best places to work.

Implement the best practices to ensure the proper security level of our infrastructure:

• Ensure a comprehensive audit of access to any parts of the infrastructure.
• To complete implementation of single secret's storage.
• To finalize implementation of centralized authorization system in the infrastructure for developers.

Requirements

• Proven experience in designing and implementing cloud-based solutions (AWS / GCP).
• In-depth knowledge of Linux troubleshooting, including networking, file systems, security, and the kernel.
• Experience in infrastructure automation using Ansible, Terraform, Bash, Python, etc.
• Experience with containers and platforms such as Docker, Kubernetes, etc.
• Experience with administration RabbitMQ / Nats / Kafka.
• Experience with SQL / NoSQL databases, preferably MongoDB, PostgreSQL.
• Have good writing and verbal communication skills to ensure efficient communication within and outside the team and to explain your decisions.
• Ability to focus on what matters most, manage your time, and get things done.
• To be a team player, ready to help engineers investigate issues or teach them new things.
• Love to automate manual work and try new modern technology / approaches.

Benefits and perks

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options and an exceptional range of perks and benefits.

• Competitive salary.
• Option plan for every employee.
• Medical insurance, including dental services.
• Life and Critical Illness insurance.
• Lunch allowance.
• Relocation allowance.
• Top-notch equipment.
• Continuous professional development.
• Wheely has an in-person culture but allows flexible working hours and work from home when needed.