Sales Operations Analyst

Hey!

We are Social Links, a global OSINT company with an HQ in the US. Our company develops AI-based products that empower organizations to conduct effective investigations and achieve various goals using open sources.

We are actively growing, and, of course, we have big ambitions. Our current goal is to become an industry-standard in the OSINT world.

Since the company’s foundation, we have developed as a global company. We work with half of the law enforcement agencies within the European Union and companies from the S&P 500. We now have over 600 clients worldwide, including some of the largest international corporations in the B2B and B2G segments.

Our products

We assemble massive volumes of data and deep insights from open sources in Social media, Blockchain, and the Darknet and visualize a holistic picture for data-driven decisions and investigations. Our product line is continually being developed, and we have big plans for future services.

Now we are looking for an experienced Sales Operations Manager/Analyst.

Your tasks will be:

• Help to drive discipline, hygiene and accuracy around CRM and other systems, sales forecasting, reports;
• Help to develop and implement effective cross-functional processes, analytical ecosystem across different sources - CRM, Partner portal, Customer Success systems, other inner systems;
• Support sales analytics, reporting, and forecasting on a quarterly, monthly, and ad-hoc basis for internal teams and investors;
• Assist with the creation of reports & dashboards within CRM, Microsoft Power BI.
• Help to migrate from CRM PipeDrive to HubSpot will be your task for first 3 months.

We expect you will have:

• 1-3+ years in Sales Operations Management in IT companies dealing with SaaS products or complex IT products. ;
• Admin-level proficiency in Hubspot CRM, and Microsoft Power BI;
• Strong analytical and process definition skills in sales and general business processes, clear understanding of main terms: lead, account, LTV, CAC, av. bill, RR, NRR, etc.;
• Solid working experience with Excel, PowerBI, CRM (PipeDrive, HubSpot) and analytical programs;
• Strong knowledge of English (Advanced or proficient);
• You are located outside of Russia/ Belarus.

Why people choose us:

• Truly global presence. We have more than 500 clients on mostly every continent;
• Diverse, multicultural team;
• Competitive salary in USD;
• Stock options;
• Paid vacations: 28 days;
• Every member has the chance to influence the team’s decisions and activities;
• Complex challenges and rapid growth within the company are guaranteed;
• We are just setting up a Sales Analytical Department, and you will be the first person. Becoming a leader of the Department in a year fully depends on your ambition ;)
• And of course, you will be joining a team of young and talented people who want to make this world a better and safer place.