Technical Support Engineer

Jet Admin ( ​ )– конструктор, который позволяет быстро собирать веб-приложения без написания кода. Наши клиенты собрали уже более 10 тыс бизнес приложений, таких как Custom CRM, Onboarding Tool, Order Management Tool.

Мы выпускники YCombinator W20, подняли pre-seed раунд, наши инвесторы YCombinator (Dropbox, Twitter, Reddit Airbnb), Starling (Instacart, Coinbase).

Мы создатели фреймворка Django Jet ~ ⭐️ 3k starts on GitHub ⭐️

Наш дизайн признан международным в 🎨 коммьюнити дизайнеров

🔹What You’ll do:

• Troubleshooting
• Onboard new customers with a professional walkthrough of Jet Admin.
• Work hands-on with customers to help them build their first no-code apps.
• Work cross-functionally with the engineering, design, and marketing teams to bring customer insights to the rest of the company and improve the product.

🔹Desired experience:

• Ability to clearly describe errors and incorrect operation
• Understanding the technical aspects and processes of software development
• Compilation of basic queries to the SQL / No SQL database, experience with the REST API (compilation of HTTP queries)
• You have experience building apps with no-code tools.
• You have 1+ years of relevant work experience in a customer-facing customer support engineering, professional services, or technical consulting role.
• You can explain technical concepts clearly and concisely to non-technical stakeholders.
• You speak fluent English and have an excellent internet connection.
   

🔹What do we offer:

• Flexible working hours
• Full time 40 hours a week
• Mentoring, we are focused on the development of our employees, we are ready to train
• We are already graduates of Y Combinator (investors Dropbox, Twitter, Reddit)