Technical l SOP Writer
Прямой работодатель VISARIGHT ( visaright.eu )
Опыт работы от 3 до 5 летот 66 000 до 265 000 ₽
WHO WE ARE:
VISARIGHT is a VC-backed Immigration Scaleup based in Germany and operating globally. Our goal is to build the leading immigration platform in Europe. Be a part of something impactful!
We're looking for fluent English and a savvy, technical writer who knows and understands the mechanics of how technology shapes the way we communicate.
RESPONSIBILITIES:
- Research, create, edit and update high-quality documentation and guidelines of legal or immigration procedures and related processes
- Revise or create SOPs, Work Instructions, forms, checklists and manuals
- Work closely with Legal Operations and IT team to translate technical information into user-friendly content
- Evaluate the effectiveness and supporting documentation for processes and develop prioritized recommendations for improvements
- Independently gather information from subject matter experts to develop, organize, and write standard operating procedures (SOPs) and other process documentation
- Maintain the information architecture of the internal Knowledge Base & external Help Center in accordance with set standards regarding order, clarity, conciseness, style, and terminology
- Collaborating cross-departmentally to create content ideas, engaging web page copy, case studies, infographics, and product sheets
REQUIREMENTS:
- 2+ years of experience as a technical writer
- Strong technical comprehension and writing capability
- Excellent attention to detail, including fact-checking, logical flow, formatting, and document structure
- Understanding the specifics of working in a digital startup and the digital environment in general
- Native-level English speaker, knowledge of German is an advantage
- Excellent writing and analytical skills as well as superior research skills
- Ability to work with minimal direction toward the goals and quickly become proficient with new tools and software
- Passion for communication and effective collaboration
OUR OFFER:
- Compelling and attractive salary with bonuses and performance-related rewards
- A customized career path in our smart, skilled, and highly motivated international team
- Flexible working hours and the possibility to work from anywhere
- Paid vacation days and public holidays
- Regular online and offline team events
- Training budget - opportunities for your development and continuous growth
- Participation in scaling of an immigration product within the emerging industry of global mobility.