Customer Success Engineer

Прямой работодатель  Jet Admin ( www.jetadmin.io )
San Francisco, California, United States
Миддл • Сеньор • Тимлид/Руководитель группы
Информационные технологии • Техническая поддержка/Helpdesk • SaaS/PaaS
21 сентября
Удаленная работа
Опыт работы от 1 года до 3х лет
до 120 000 ₽
Работодатель  Jet Admin
Описание вакансии

Full-time/Remote

You’ll join our early Customer Success team, helping to define how we support customers with the most challenging and interesting no-code use cases.

The ideal candidate has experience building apps with Jet Admin and other no-code tools, working with APIs, and has experience in customer-facing roles like professional services, technical consulting, or technical 222onboarding.

What you will do

  • Onboard new customers with a professional walkthrough of Jet Admin.
  • Join discovery sessions to gather customer requirements.
  • Work hands-on with customers to help them build their first apps.
  • Work cross-functionally with the engineering, design, and marketing teams to bring customer insights to the rest of the company and improve the product.

This job might be perfect for you if...

  • You have 2+ years of relevant work experience in a customer-facing customer success engineering, professional services, or technical consulting role.
  • You can explain technical concepts clearly and concisely to non-technical stakeholders.
  • You speak fluent English and have an excellent internet connection.

What company provides you with

  • Professional and career development, including mentor and training courses at the expense of the company
  • Competitive salary
  • Work in an international company with users around the world
  • We are already graduates of Y Combinator (investors Dropbox, Twitter, Reddit)

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