Customer Success Engineer

Full-time/Remote

You’ll join our early Customer Success team, helping to define how we support customers with the most challenging and interesting no-code use cases.

The ideal candidate has experience building apps with Jet Admin and other no-code tools, working with APIs, and has experience in customer-facing roles like professional services, technical consulting, or technical 222onboarding.

What you will do

• Onboard new customers with a professional walkthrough of Jet Admin.
• Join discovery sessions to gather customer requirements.
• Work hands-on with customers to help them build their first apps.
• Work cross-functionally with the engineering, design, and marketing teams to bring customer insights to the rest of the company and improve the product.

This job might be perfect for you if...

• You have 2+ years of relevant work experience in a customer-facing customer success engineering, professional services, or technical consulting role.
• You can explain technical concepts clearly and concisely to non-technical stakeholders.
• You speak fluent English and have an excellent internet connection.

What company provides you with

• Professional and career development, including mentor and training courses at the expense of the company
• Competitive salary
• Work in an international company with users around the world
• We are already graduates of Y Combinator (investors Dropbox, Twitter, Reddit)