Support manager
Прямой работодатель Marsbase ( otcmarsbase.io )
Россия
Миддл
10 февраля 2022
Удаленная работа
Опыт работы любойот 60 000 до 80 000 ₽
Опыт работы любойот 60 000 до 80 000 ₽
Короткая ссылка: gkjb.ru/hWlx
Описание вакансии
Basic requirements
- advanced English with eloquent crypto part
- deep understanding of blockchain and industry trends
- software architecture in general and blockchain architecture in particular
- deep understanding of what the crypto communities live and breathe
- proven track record community/support/SMM/content in crypto 1 years +
- namely, Reddit, Medium, Twitter, Telegram, Discord
- experience in using Intercom services and TG Bots
- creativity and strong generation of own ideas, proactive approach
Responsibilities
- Communication with users on all social networks
- Collect feedback and generate a report on requests
- Support of our users in chats and live website chat
- Follow of a mechanic for servicing / processing customer requests
- Interaction with business (leads, key employees) and clients in the field of technical support on the project;
- Work in the intercom, with TG Channels/Chats, in live chat, Twitter, Discord
Schedule: 2/2 from 9:00 to 21:00 (MSK)
The position doesn’t require any office presence
TG your CV @ovsyankama and ask for details