Platform Operations Specialist
Прямой работодатель TheSoul Publishing ( www.jointhesoul.com )
Опыт работы от 1 года до 3х лет
TheSoul Publishing is one of the largest online publishing companies in the world. Every day, we create and publish hundreds of entertaining and informative articles and videos for our 1+ billion subscribers around the world. You've probably seen our projects on YouTube, Facebook and Instagram: 5-minute Crafts, Bright Side, 123 GO!, Slick Slime Sam, etc. These and dozens of other projects are the work of our international creative team. With a 17-year history, offices in 4 countries, and a team of 2,000 creative minds globally, the successful growth of our company continues to accelerate every day.
We are seeking a junior Platform Operations Specialist who will focus on handling day-to-day operational tasks connected to our growing platform base.
Role and Responsibilities:
- Handling day to day operational issues related to our distribution platforms such as YouTube, Facebook, Instagram, and many others.
- Assist in operational aspects of launch or closure of content projects.
- Cooperate with different departments to support their issue resolutions.
- Identify possible areas of process and workflow improvements.
- Working with the security team to ensure efficient platform access management.
- Working with the partnerships team in supporting operations for various new launches.
Key Requirements:
- Detail oriented person who can also have a hands on approach.
- Excellent troubleshooting and problem-solving skills.
- Excellent organisational skills with a love for tracking and reporting.
- Hands-on knowledge of YouTube, Facebook or other social media video platforms.
- Basic understanding of the digital content ecosystem including digital rights a plus.
What we offer:
- Salary: we respect the candidate’s competence, so we discuss the salary individually and offer a truly competitive one
- Full-time remote employment: you get to work from any place in the world;
- Creative vibes and an international team: 90% of company employees are creators who work from 70+ countries and make awesome positive content for millions of followers worldwide;
- Growth and development: 800+ internal courses and materials in our internal academy, internal knowledge sharing, constant feedback from your manager, no limits for launching new initiatives.
- A tech-savvy approach and carefully structured processes: no bureaucracy, an ecosystem friendly to new ideas, transparent task management, asynchronous communication (fewer meetings and more thoughtful written communication).
We appreciate your interest in our roles and the company. Your CV will be reviewed carefully by our team, and if we are ready to move forward with your application, one of our recruiters will contact you and explain the next steps.
TheSoul Publishing is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. We celebrate diversity and we do not discriminate based upon race, colour, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, or any other characteristic protected by law. We care for the privacy of our candidates and all the data you provide to us is maintained, protected, and confidential.