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Customer Success Manager
Прямой работодатель Cindicator ( cindicator.com )
Санкт-Петербург, Россия
Джуниор • Миддл
28 мая 2020
Удаленная работа
Опыт работы от 1 года до 3х лет
Опыт работы от 1 года до 3х лет
Короткая ссылка: gkjb.ru/hQZG
Описание вакансии
We are creating a product that allows users to earn profit on small volumes of portfolios in digital assets through passive investment.
We are looking for a teammate who will be responsible for:
- relationship-focused client management for robo advising Clients
- new clients onboarding - confenece calls, messengers, e-mail
- providing the customer with the knowledge needed to make best use of the solution
- general account management
- clients support, including first line technical support, in chat, e-mail, online conferences - for robo advising Clients and Analytical Platform forecasters
- the main goal is to ensure customers achieve their desired outcomes while using your product and service
Requirements:
- english advanced
- experience in customer support
- strong interest in the crypto market and the new economy as a plus
Benefits:
- actively engage and participate in creating and executing trading strategies along with trading team
- work in a highly motivated team of young professionals, including traders and analysts
- interaction with leaders of blockchain, crypto and traditional financial markets industries
- resources for personal and professional development