Product manager

Who we are

TransferWise was founded in 2011 with a clear mission: money without borders — so people and businesses can send and receive any currency effortlessly, whenever, wherever. So far, we have helped more than 2 million customers and they are transferring more than £1.5 billion every month.

We’re committed to making money transfers instant, convenient and fair for both people as well as businesses. In addition to money transfers, we have opened a Borderless bank account and are soon to launch a Borderless card.

Thus, we’re looking for the very best to jump on board and help us make our mission happen.

A bit about the job

• Your mission is to build world-beating, world-class products. 
  It’s a huge challenge, but an exciting one. You will help to define the future of TransferWise, figuring out how we can revolutionize international money transfers for customers globally.
• Choose your own path to success
  Don’t expect anyone else to tell you what to do. You are the mini CEO of your team and you’ll be figuring out the vision and goals together as well as how to measure them - setting the KPIs.
• Lead by example
  Not only will you lead a product team yourself, but we'd love it if you could help other diverse and autonomous product teams. This means understanding their potential and providing insights and data where necessary. As we are a data focused company, it helps to know what makes each of the teams tick to make sure they are focusing on the proper KPIs.
• Communication and inspiration
  You will be responsible for understanding the why and how of the product so you can communicate the TransferWise story to anyone - from your banker to their grandmother!
  We have many satellite teams and it's important that you communicate product changes so that they stay in the loop.

A bit about you

• Are customer-focused
  At TransferWise, customers always come first. You need to have passion for making a real impact on customers’ lives. We are a company doing great things, but we couldn’t do it without our customers being ready to start a revolution.
• 3+ years of experience in product management
  Either you have run your own company or delivered high impact projects.
  You need to have ideas. You’re going to change the world, so we want to see what exceptional ideas you’ve had before.
• Are someone who loves to get things done
  You make things happen instead of wondering why things happened.
  You are not afraid to roll up your sleeves and take responsibility. We do not hire people just to manage other people. We expect you to deliver results directly.
• Have a head for numbers
  You are data-driven. You need to be able to prioritise the value you can add to customers, and numbers are the best way to do this. You can give examples of how you have moved some metrics before.
• Have excellent attention to detail
  If you’ve skimmed through without reading this bullet point, I’m sure a bank would love to have you. Our secret word is “mayonnaise”.
• Have some technical knowledge
  You may have started out your career as an engineer or maybe it's a secret passion. Either way you need to be able to communicate effectively with our product engineers.

What it’s really like to work here

We work on a product that matters. Our biggest growth driver is word of mouth as our customers love us.

We work in autonomous teams. Our customers have taught us that the only way to really make our mission a reality is by building products as fast as we possibly can. While moving at supersonic speeds, we also need to make sure all our 50+ teams move in the right direction. This is where autonomy kicks in. Each team not only talks to our customers and uses data to measure the impact of their improvements, they also set their own goals and plans and build things that matter for our customers the most.

We embrace entrepreneurial spirit. What you can accomplish in TransferWise isn't set by your job title, your previous experience, or the strength of your voice. It's down to your willingness to make a difference to customers’ lives and step outside of your comfort zone. It’s the perfect environment to be in if you don’t need to rely on a manager telling you what to do. Instead, it’s second nature to you to figure out where you can have the biggest impact.

We hire people without borders. To build a world class product we need a super strong team. We extend our customer focus further by being physically close to them by hiring Wisers of vastly different cultures and backgrounds. Today, our Wisers come from over 60 nationalities and are working closely together across nine offices on four continents.

As a result you will be surrounded by people who have mastered:

How to have an impact: How to find solutions to big problems. Often problems that no-one has solved before. How to challenge the status quo to achieve something that you didn’t know was possible before. 

How to build strong teams around customer problems: How to build a successful team around real problems to prioritize and survive in a fast pace environment

How to move fast & learn from failures. Screw-ups are expected to happen. In fact, if they don’t, it means we are not taking enough risks and moving too slowly. We can’t afford that. Nobody will blame you for screwing up. It’s actually almost the opposite: A well-written postmortem with good action points will often get you praise.

If you’d like to understand our culture and product better, here’s a few articles for you to read:

Autonomous teams, Product = people, What’s next for TransferWise, Building conviction, Anatomy of the founder interview, Stop pretending to eat your own dog food

Полный рабочий день.

Мы специализируемся на: Analytics, Product/Project, финансы