Lead HR

To make a long story short

🔍 We are looking for an Internal HR lead who will develop the connection between the HR function and company goals and drive changes.

More details:

About ManyChat 🐙

Our platform

ManyChat is a marketing automation platform. Our mission is to help businesses grow by building meaningful relationships with their customers.

We help business engage with their customers and automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS.

ManyChat provides tools to generate leads, increase engagement, launch marketing campaigns, provide 24/7 customer support, and accept payments.

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Our history

ManyChat was founded in 2015 by Mikael Yan and Antony Gorin. Since then, ManyChat has raised more than $18 million in investment, including financing from Bessemer Venture Partners and Flint Capital. In 2019, ManyChat was included in the *Forbes* Rising Stars List, and Hubspot’s and Zapier’s lists of the fastest growing apps. In 2020, ManyChat was included in *Forbes*’ America’s Best Startup Employers list.

Our team

We are a team of 150+ people located in 2 offices. Our R&D team is located in Yerevan, Armenia and our headquarters is based in San-Francisco.

⚒ About the role

What you will do:

• Develop the connection between HR function and company goals, drive changes.
• Be responsible for inner HR processes in Yerevan and Barcelona (the whole cycle: from onboarding to offboarding.
• Do market research, review salary, work with benefits.
• Track inner HR metrics.
• Drive initiatives on well-being.
• Administrate the process of performance reviews.
• Automate the HR processes: Slack bots, trackers, intranet, travel services.
• Help with relocation to Spain and Armenia.
• Support employees.
• Be responsible for inner communications: host weekly meetings with the team, create guides, and make announcements on our Slack channels.
• Manage corporate events.
• Сreate company merch in collaboration with the Head of Brand Design.
• Be responsible for our physical office.

Here are examples of your future projects:

• Roll out an intranet and HRIS
• Together with the analyst, formulate employee journey metrics and implement them in the Tableau

🕵️ What we are looking for

Must haves

• 3+ years of relevant work experience in an IT company
• Experience in leading a team
• Ability to share responsibility among team members, motivate and support them
• Experience in designing, implementing, and improving HR processes
• Experience in automation of HR processes
• Experience in C&B
• Good communication skills
• Fluent Russian and English (written and oral)

Nice to haves

• Project management skills
• Experience in working with cross-functional teams
• Relevant experience in an international company
• Experience in launching offices in foreign countries
• Ability to structure information

💰We offer

We care about your growth

• Professional development. We pay for relevant conference tickets, training programs, courses and any necessary literature.
• Free English lessons. We pay for your access to online classes.

We care about your comfort

• Relocation support. We cover your expenses for you and your family to move to Yerevan, Armenia. This includes airplane tickets and hotel reservations for up to three weeks. In addition, you’ll receive a relocation bonus.
• Necessary equipment. We provide you with a MacBook, a monitor and any other tools you need.
• Hybrid work. Most of the time you can work remotely. During onboarding, you will have to stay in Yerevan to dive deep into our product and processes together with your team. After onboarding you will get together with your team offline in Armenia 2 or 3 times a quarter.

We care about your well-being

• Health Insurance. Our plan includes dentistry and сheckups, and covers your prescription medication expenses.
• Flexible benefits plan. You can choose the perks that fit your needs. We reimburse the cost of sports activities and equipment, personal development opportunities, health insurance for relatives, taxi, home office setup, or mental and physical health services.

🕑 What to expect

• Introduction. We will talk about your interests and will tell you more about the role. The main aim of this step is to see if we are a good match (30 minutes).
• Conversation with our Head of people. We will talk about your experience and tell you more about our company (1 hour).
• Cultural fit interview with our General manager and COO. We will talk more about your interests and motivation and tell you about ManyChat culture (1-1,5 hours).
• Interview with our HR team. We will talk about your skills and tell you about our goals and challenges in HR processes (1 hour).
• You accept our offer and ... welcome aboard!