Marketing Operations Manager

На данный момент Cross-Functional Operations / Customer Success / CRM / Automation.

Мои компетенции и опыт

Cross-functional specialist with experience across customer success, implementation, documentation, analytics, CRM execution, and AI-enabled workflow improvement in a SaaS environment.

Participated in integration-related work and explained how events, data flows, analytics tools, delivery channels, and messaging logic fit together. Built and maintained internal documentation and prepared around 50 guides and training materials for smoother onboarding and more consistent execution. Organized presales work across internal teams and supported alignment with potential customers during review and negotiation.

Most relevant strengths for this direction: нужен доступ к резюме client accounts in parallel, guides and training materials, CRM execution plus technical coordination, strong fit for hybrid operations roles, strong written communication.