Online Administrator / Customer Support Manager (Remote)

На данный момент Nanny Childcare Specialist (with additional experience in SMM and team coordination).

Мои компетенции и опыт

I am a responsible, communicative, and multitasking professional with diverse experience in childcare, social media management, video editing, and team coordination. For the past several years, I have worked as a nanny, where I developed strong communication, conflict resolution, and organizational skills.

In addition, I have experience in SMM I managed a Telegram channel, created and edited video content, and acted as a communication bridge between different teams. This helped me develop excellent written communication, content management skills, and the ability to coordinate people effectively.

Now I am looking to apply my skills in online administration a role where I can combine my communication skills, technical literacy, and ability to multitask in a remote environment.

Key Skills:

• Excellent written and verbal communication (Russian - native, English - A2)
• Experience managing Telegram channels and online communities
• Video editing (basic/intermediate level)
• Coordination and communication between teams
• Fast typing and proficiency in messengers (Telegram, WhatsApp, Slack, Discord)
• Google Workspace (Docs, Sheets, Calendar) and Microsoft Office
• Customer support and conflict resolution
• Empathy, patience, and emotional intelligence
• Strong organizational skills and attention to detail

ready to learn!!