Account Manager/ Customer Success Manager (USA, APAC, EMEA)

На данный момент Sales Account Manager.

Мои компетенции и опыт

Results-driven Customer Experience Professional with 6+ years in the digital marketing industry, primarily at a

leading digital marketing SaaS platform (Semrush). I bring proven expertise across the full customer lifecycle - from sales and

onboarding to customer success, technical support, and retention. Experienced in CS process automation and

internal workflow optimization within large agile teams (200+ people), I’ve consistently contributed to revenue

growth and client satisfaction in fast-paced, cross-cultural environments.