Project Manager

На данный момент Head of Project Management and Sales.

Мои компетенции и опыт

Results-driven leader with 7.5+ years in digital industry, combining Project Management, Sales, and Account Management into a single role | I bridge the gap between business and production - leading the PM team, managing delivery processes, overseeing client relationships, and driving revenue | $ нужен доступ к резюме + in contract value over the last 3 years | PMP.

CUBERTO ( нужен доступ к резюме )

Head of Project Management & Sales - May 2019-now

Business Development & Sales

• Served as the agency’s sole sales manager, processing 100% of inbound leads and managing the full sales cycle from initial contact to contract signing.
• An average annual sales volume - $400–550k, an average deal size - $25–40k.
• Conducted negotiations with leads/clients worldwide, including US, EMEA, LATAM.

Client & Account Management

• Acted as the primary escalation point for all accounts, resolving complex conflicts by structuring alternative solutions to save contracts, protect revenue and maintain long-term relationships.
• Generated up to 15% of repeat and new business through upsells, maintenance&support contracts, and client referrals.
• As an account manager, interacted with 350–400 clients throughout my tenure.

Project & Delivery Management

• Managed projects with budgets of $10-250k, teams of 2 to 10 people, timelines of 1-12 months.
• Personally handled the complex projects - feature-rich mobile and web applications with multiple integrations and extended timelines.
• As the team and business grew, transitioned to an oversight role: providing escalation support, quality control, and mentorship to PMs handling complex accounts.

Team Leadership & Process Optimization

• Built the PM department from the ground up, growing the team from 1 to 4 managers, establishing hiring, onboarding, and regular performance review processes.
• Implemented a standardized project handover process for vacations and staff transitions, reducing project risks and minimizing stress for both the team and clients.
• Optimized the sales workflow, significantly reducing time-to-deal on inbound opportunities.
• Fostered a culture of ownership: PMs became more proactive in identifying client needs over the scope and upsell opportunities, shifting focus from pure execution to account development.
• Revisited company approach to meetings, recovering productive hours for the team.

Project Manager - Aug нужен доступ к резюме May 2019

- managed projects in various domains and industries including, ecomm, HealthCare, EdTech, FinTech and others;
- led multiple projects (up to 7) simultaneously, successfully satisfying clients and project teams;
- worked with a variety of client types starting with entrepreneurs (one-player team) and finishing with industry giants all around the Globe;
- completed and delivered on time more than 20 projects;
- key point of contact for client and project teams;
- completed number of initiatives in company process improvement space.

Feel free to drop me a line at нужен доступ к резюме / Tg: skostromitsky / нужен доступ к резюме