поддержка облуживания клиентов со знанием английского языка

На данный момент поддержка облуживания клиентов со знанием английского языка.

Мои компетенции и опыт

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Responding to customer reviews
• Collecting and analyzing customer feedback
• Handling customer complaints
• Providing proactive customer outreach
• Resolving issues and troubleshooting technical problems
• Processing orders and transactions
• Answering questions about a company’s products or service